YOUR KYNN GUARANTEE 

If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you may return it to us within 30 days for replacement, exchange or a refund (excludes women's underwear and women's shapewear for hygiene reasons). 
Read our full Returns Policy below or to get started with our returns process send us an email at info@kynnwear.com along with your order number as reference.

RETURNS & EXCHANGE POLICY

We take every measure to ensure that our production standards are both ethical and quality assured. We know you're going to love your Kynn wear but if for any reason you have any issues, please lodge a return by completing the web form below.

You can return any item (except Underwear and shapewear) within 30 days of purchase if the item is unused and in its original condition and packaging. For hygienic reasons it is against the law to exchange or refund underwear/bodysuits, except in the case of a faulty garment, in which case we will organise an immediate replacement sent to you free of charge. However, if you wore your bra once to try out the fit, that's ok! Bras cannot be returned if stretched out or washed.

Kynn is most accommodating in terms of sizing but please check our size chart prior to purchase and if you are unsure, feel free to contact us and our team will happily assist you. We will replace incorrect sizing if the garment is untarnished and in its original packaging.

All returns/exchanges enquiries will be responded to by our Customer Happiness team via email. In the event you have incorrectly ordered products/sizes we will gladly assist - just get in touch!

The cost of returning the item(s) by post is at the expense of the customer, unless faulty.

For any additional enquiries, please contact us.